Terms of Service

Last Updated: November 2025

1. Acceptance of Terms

Welcome to CupVista! These Terms of Service ("Terms") govern your access to and use of [insert your independent website URL here] (the "Website") and the purchase of tea ware products from CupVista ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Eligibility

You must be at least 18 years old to use our Website and purchase our products. By using this Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

3. Products and Pricing

Product Information: We make every effort to display our products and their colors as accurately as possible. However, the actual colors you see may depend on your device's display, and we cannot guarantee that your device will accurately display our product colors.
Product Availability: All products are subject to availability. We reserve the right to discontinue any products at any time.
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without notice at any time. We shall not be liable to you or any third party for any modification, price change, or discontinuance of any product.

4. Orders and Payment

Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse any order you place with us.
Payment Methods: We accept various payment methods as displayed at checkout. You represent and warrant that you have the legal right to use any payment method you provide to us.
Payment Security: All payments are processed through secure payment gateways. We do not store your complete payment card details on our servers.

5. Shipping and Delivery

Shipping Areas: We currently ship to the areas specified on our Website. We reserve the right to change our shipping areas at any time.
Delivery Times: Estimated delivery times are provided for reference only. We are not responsible for any delays in delivery due to circumstances beyond our control, including but not limited to customs clearance procedures, weather conditions, or carrier delays.
Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise specified.
Risk of Loss: All products purchased from our Website are delivered by a third-party carrier. The risk of loss and title for such products pass to you when we deliver the product to the carrier.

6. Returns and Refunds

Return Policy: We accept returns within 30 days of delivery for unused products in their original packaging. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Refund Process: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account.
Non-returnable Items: Certain items, such as personalized or custom-made products, may not be eligible for return unless defective.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of CupVista or its content suppliers and is protected by international copyright and trademark laws. The compilation of all content on this Website is the exclusive property of CupVista.

8. User Conduct

You agree not to:

Use the Website for any illegal purpose
Submit false or misleading information
Attempt to gain unauthorized access to any portion of the Website
Interfere with the proper working of the Website
Use any robot, spider, or other automated device to access the Website

9. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CUPVISTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR THE PURCHASE OF ANY PRODUCTS.

11. Indemnification

You agree to indemnify and hold harmless CupVista and its affiliates, officers, directors, employees, and agents from any claims, damages, expenses, or losses arising from your use of the Website or violation of these Terms.

12. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the modified Terms.